Sales/Customer Service/Logistics

Confident sales and business manager, strongest assets being my people skills and sound business acumen. Interim manager since 1992, assignments include Operations Manager with an IT consultancy. project management in financial services and human resources.. Returned to work in 2009 having taken a sabatical during which I traveled extensively. Currently advising an SME on a strategy to take the business forward. Salary is not an issue but am looking for something meaningful and challenging.

Desired Positions

Consulting/business improvement, Government/non-profit, Real estate/property, Sales/marketing, Other

Ideal Job

Desired Salary

Negotiable per year  

Availability

2 Weeks  

Desired Job Type

Any Type  

Can Travel for Work

Extensively  

Highest Education Level

Diploma/Certificate  

Current Location

Sydney  

Willing to relocate?

No

Residency / Visa

I am authorised to work in Australia

Skills and Experience

Category		Yrs. Exp.	Until
Administration	Office manager	20	2007
	PA / EA	20	2007
Consulting / Business improvement	All	20	2010
	Sales / Business development	20	2010
	Strategy	20	2010
Customer service / Call centre	Consulting / Professional services	15	2007
	Executive	20	2007
	Management	20	2007
	Sales / Business development	20	2007
	Other	20	2007
Education / Training	Consulting / Professional services	15	2007
	Executive	20	2007
	Sales / Business development	20	2007
Financial services	All	20	2007
	Management	20	2007
	Marketing	20	2007
	Mortgages	20	2007
	Sales / Client relationship	20	2007
Insurance / Superannuation	Management	20	2007
	Sales / Business development	20	2007
Real estate / Property	Property management	3	2010
Sales / Marketing	All	20	2007

Employment History

Job Title

Business Mentor

Industry

IT / Telecommunications

09/2009 to Current

Advising on strategy of a medium sized software company on how best to expand business to next level.

Job Title

Operations Manager / Coordinator

Industry

IT / Telecommunications

09/1992 to 01/2007

• Acted as interface between managing director and clients.
• Ensured all compliance procedures were adhered to.
• Ensured the administration of the business ran smoothly.
• This worked extremely well with net profit increasing by 50% within 2 years.
• Able to streamline role into 3 days per week enabling me to maintain broad business skills by dovetailing additional assignments alongside.

 

Job Title

Project Manager / Business Improvement Consultant

Industry

Financial services

07/2003 to 09/2004

• Assessing the business efficiency and work ethic of a financial services company.
• Proved that whilst the staff were very busy they were not focussed and that there were too many projects just pending rather than being completed.
• Identified a staffing issue that was holding back progress.
• Improved cash flow by introducing tight budgetery controls.
• Demonstrated the importance of existing clients.
• Proved importance of focusing on strengths.
• Represented company at industry seminars and functions.

 

 

 

Job Title

Expert Witness Support. Personal Injury

Industry

Legal

01/1997 to 01/1998

• Provided reports on employment prospects for individuals who were unable to continue their chosen career as a result of injury through accident. These reports done for an expert witness that formed part of an assessment that he produced for solicitors acting for the injured party
• Client was so pleased with my work that he paid when instructing me rather than wait for each assignment to be completed.

 

 

 

Job Title

Career Counselling / Outplacement Consultant

Industry

Education / Training

09/1992 to 09/1996

• Delivered career counselling and outplacement support to senior managers facing redundancy on a one to one and seminar basis.
• Actually getting the work was a significant achievement in that councils have very strict compliance criteria that have to be met.
• Contract was initially for one year but client liked what I was doing so it was renewed.
• Had articles published in national press.

Job Title

Territory Manager

Industry

Financial services

10/1985 to 09/1992

• To manage the sales and administrative operation of my region whilst achieving established objectives and provision of the planned level of customer service. These objectives achieved through a team of sales and administration staff.
• Top producing Sales Consultant 1985,1986.1987.
• Promoted to Assistant Territory Manager in 1987.
• Promoted to Territory Manager in 1988.
• Consistently most profitable Regional Manager.
• Attended international conventions for top Sales Consultant/Regional Manager every year.
• Hill Samuel went through particularly difficult trading period when taken over and the consequent restructuring that followed. During this time held the nucleus of team together, rebuilt it and continued to produce high levels of quality business.
• Significant contributor to first compliance manual following Financial Services Act.
• Produced monthly news brochure.

 

 

 

Board Seats & Volunteer Positions

Until	Company	Position
2006	School Governor	Finance/Personnel Board
2005	Various Charities	Fund Raising
2010	Strata Manager	Strata Manager