Effective Decision Making

Course ID: MCI8463

Course Objectives

To identify opportunities for effective decision making with in the problemsolving model and to ensure that all tools are utilized to full potential in the decision making process.

Duration

1 Day

9am - 4pm

Delivery Method

Classroom

Location

All states and territories of Australia

Delegate Benefits

Building block approach - delegates can easily progress to qualification programs.
Qualified facilitators offer “real life” scenarios and industry experience.
Our Industry Experts stay on top of current issues and methods and consistently review our approach
for relevance.
Delegates are encouraged to set actions that they will undertake in their workplace and implement
the knowledge and skills learned during the learning event.
Delegates receive a Learning Guide as a reference tool while in class.

Course Benefits

Become aware of a variety of techniques that are used practically in the workplace.

Learning Guide

1. Decision making - its link to problem solving

Critical thinking and decision making
The ladder of inference reasoning to draw conclusions and take action
Points at which decisions need to be taken
Avoid the pitfalls in making decisions
Become more proactive in taking decisions

2. Decision making within Groups

Obtain full participation from the team
Achieve buy-in to the plan of action and commitment to decisions
Use influencing and negotiating skills where necessary
A review of group decision making techniques - use 'Dotmocracy'
Work towards achieving consensus decision-making
Where consensus does not apply, adopt different approaches based on context
Move from idea generation to decision making to accountability

3. The variety of decision making techniques

Review the techniques available and use criteria for selection purposes
Examples of: Pareto analysis, Paired Comparison, Grid analysis, Decision Trees, Cost-benefit analysis
How to adapt techniques where applicable within context - simple or more complex decisions

4. Action Research